Tag: referral

  • tier payment setting

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    Andrew

    I have today bought the license for.affiliate entreprise, I was using the free version but needed to introduse tiers but after purchasing it doesn’t appear to do what I need. It needs to pay a set fee per tier on sales not referrals can anyone please help

  • Referrals stopped being registered (but hits are)

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    fransanchezoria

    Hi there, Referrals were working for my site, but then suddenly they stopped. Hits are being registered though. Any help would be appreciated. /Fran

  • Fake affiliate referrals???

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    Yianni

    We have Woocommerce and Affiliates Pro on our site, and one particular affiliate has a lot of orders are referrals which appears very suspect. One of those orders was an order that we know did not come from an affiliate, but from a call with a sales rep who also gave the caller a particular…

  • Referrals always credited in base currency

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    Alexander

    Hi, I have a store which uses multiple currencies for the products. The base currency is $, however when someone orders a product in EURO or £, the commission that is credited to the affiliate is always in the base currency $. Example: I have a 0.05 commission across the store. Someone buys something for…

  • Problem with [referrer_id] not working

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    Kevin

    I am using a recently purchased Affiliates Enterprise. I have even reinstalled it beofore posting this request for support. I want to use referrer id to create a custom link from each page. My problem is this… the doesn’t work correctly. The page is http://www.ecig.xxx/ – And you are welcome to become an affiliate or…

  • Manual Add referral – detached from Woocommerce?

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    Frank

    Hi, when I manually add a referral, is this completely detached from the underlying order in woocommerce? As we are using the subscriptions module this would mean that any recurring subscription invoices will not be commissioned either. Thanks, Frank

  • No affiliate accepted payments

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    jamese

    After nearly a year of use all of a sudden this month it is showing now referrals or recurring referrals which have been working. Any ideas? I don’t even see the referral email going out to them?

  • Want to pay on sales base only and not for clicks

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    Michel

    Hello, I’m sorry if this question looks a bit frivolous, but I still puzzle about the difference between affilate and referral. I want to pay commissions to my {affiliate | referral} only if there is the visitor buys a product, on nothing for clicks or simple visit. Do I need to manage both affiliates_affiliate and…

  • Affiliate Enterprise integration with Geotheme

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    Flavio

    Can you explain me in details please how can I connect your plugin with GeoTheme? I made 5 different packages, the first is free and the others are paid. GeoTheme let the customer to choose the package and then redirects him to the payment (PayPal in my case). I tried everything to integrate Affiliate PayPal…

  • Commission rate

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    Simion

    Hi. I read the help file, but just wanted to be sure. I want to give all my customers a fixed percent rate (30%) from the sales they generate. In order to do this I must go to Affiliates -> Settings -> Default referral calculation -> Referral Rate – and input 0.30 on the “Default…

  • Can you please clarify this line of text/description.

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    Jon

    Hi, thanks for taking a sec. Can you clarify this text/ description in woo integration. “If set to 0, there is no time limit for referrals on recurring payments granted to the initial affiliate. Any other number will limit new referrals for a subscription to so many days after the initial referral.” Does this mean…

  • Referral amount calculation

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    Vijay

    I have a unique coupon code for a promoter for certain items. For example coupon code xy is associated with promoter John for item A only. Coupon code xy is included in the attributes section of Affiliate Pro. Therefore if a customer orders: 1) One number of item A and inputs coupon code xy during…

  • Referral Rate Not Calculating Properly

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    Tiffany

    I’m using Affiliates Pro, WooCommerce Intergration, and have recently updated everything to the latest available. My referral rates are not being calculated correctly. I have the rate set to a Referral Rate of 0.20. I only sell 1 product at $19.99 plus $4.99 shipping. With a referral rate of 0.20, the commission should be $3.998…

  • Affiliate Payouts Incorrect

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    Anya

    I ran a few test affiliate transactions using coupons. I ran a few tests and then closed the earnings for the affiliate, and then I ran a few more test transactions. The totals listed on the manage affiliates page are correct… Closed: 125.92 and Pending: 17.81. The problem occurs when I go to totals. The…

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