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Tag: referral
Prevent duplicate referrals in Affiliates Pro
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If I untick the option to allow duplicates, would that prevent situations where a duplicate is created when: 1. a customer goes through the cart and checkout onto payment, 2. chooses a method of payment 3. on the payment page/popup they are informed of lets say low funds 4. they go back to the checkout…
How can I add new status options to all referrals?
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As the title says, I need to add new status options to the referrals, and the affiliates should be able to see the new statuses of their referrals from the affiliate area dashboard.
Affiliate coupons are not applying to affiliate
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I have Affiliate pro. Made coupons for my affiliates but they are not getting the referral when their coupon is used.
Duplicate/Double up of Affiliate Referrals
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I have un-tick the allow duplicate referral in setting but I still got receiving duplicate referrals for orders for the same order number (i.e. someone purchases via an affiliate link and we are receiving 2 x accepted affiliate referrals for the same order in our Affiliates Pro > Referrals). I’m currently using: WooCommerce 3.8 Affiliate…
Testing to ensure proper tracking
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Hey George, A few weeks ago we had a conversation about a client’s affiliate program I’m trying to finalize. You said: “After two different test sessions that took place on your site, I have shown you that referrals can be properly recorded on your system, but still you haven’t mentioned how are you trying to…
Woocommerce recurring referrals: limit / timeout needs more flexibility
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Hi itthinx-team! In the WooCommerce add-on for itthinx Affiliates Enterprise you offer to set a limit / timeout for recurring referrals. To my understanding this should work well if you have products that have the same subscription interval like weekly or monthly. But how about a mixture of subscription products / subscription product variations, each…
Gravity Forms Referral Credit
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I’ve set up Gravity Forms to give credit for a referral when a user fills out a form. However, when I tested it, and then looked at the Affiliate Overview, it’s not tracking the actual referral. What am I doing wrong? One of the tracking links is this one: Service Page – Carpet Cleaning If…
How long to track referral
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I’m using Gravity Forms and have tied the forms to track referrals. I did a test and it shows that I was a visitor but even though I filled out the form, it didn’t show the referral status update on the backend. How long does this usually take or what may I have done wrong?…
Referrals Items not showing
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Hi and happy new year! i’ve got some issue with shortcode. it doesn’t show items when a order is done in woocommerce i’ve triple checked your doc’s and my settings, maybe i’ve missed something and would be great to get some directions. i also checked referrals-entry.php and one thing i’m wondering over is this part.…
Duplicate referral recorded for an order
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I noticed sometimes referral was recorded multiple times for a single order as per image below. How to fix this?
Referrals not being recognised
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How does affiliates pro recognise a referral based sale. Just set it up and had a sale come through paypal but the referral does not show up in the dashboard, even though the sale went through the website via an affiliate.
Woocommerce Ref-Commission “baseable” on amount instead of price?
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Hi guys, I got the affiliate enterprise package and everything works perfectly. The only thing is, that I need to base the affiliate woocommerce commission-rates on the amount of items the referral bought, not on the price-sum of the sale. I tried to use a custom referral amount method but the parameters, which I can…
Affiliates coupons
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Dear all, I bought the licence for Affiliate Pro. I am currently looking at the documentation and I would like to see if the affiliates have the ability to see the purchased items with coupons. I put the , however nothing appears on the affiliate page. Another thing is that I am unable to find…
Referral Notifications To Administrator
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Hi, I would like to include more information in my notification emails sent to the Administrator. When a referral registers using an affiliate link, I would like to include in the Admin Notification Email the Affiliate Phone Number and Company Name on file. (provided when an affiliate registers) As of right now I can only…