Tag: groups file access

  • Simple licensing query for staging and live sites

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    Walter Cain

    I intend to use/update two purchased extra extensions: (Specifically: ‘Groups Restrict Categories’ and ‘Groups File Access’). My query is a common requirement, which is to use a license key whilst developing a site on a staging server, and then transfer the license key over to the live domain at ‘go live’. Will this work? I…

  • Can’t open downloaded Office files

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    Gustaf Anderson

    The links are working, we can download our files. When we are trying to open .xlsx, .docx, .pptx files downloaded by the Groups File Access plugin we get the following error: “Excel cannot open the file `filename` because the file format or extension is not valid. Verify that the file has not been corrupted and…

  • Updating from 1.7 to 2

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    Gill

    I have renewed my licence for Groups File Access and have installed and entered my code in the itthinx Update plugin but my plugin dashboard still says ‘Automatic update is unavailable for this plugin.’ What’s the best way for me to update from 1.7 to 2? Many thanks

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