Wrong calculation of the transaction amount in the “Referrals” sections

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by

Alexander

In the “Referrals” sections the sum of each transaction quintuples.
See screen: https://httpsimage.com/img/Screen Affiliates 2016 08 10.jpg
What can I do?

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Comments

4 responses to “Wrong calculation of the transaction amount in the “Referrals” sections”

  1. Alexander Avatar
    Alexander

    I mean https://httpsimage.com/img/Allifiates.jpg

    1. antonio Avatar
      antonio

      Thanks Alexander,
      This doesn’t seem correct. If you want, you can send me dashboard admin access to antonio[at]itthinx[dot]com indicating this topic, and I’ll have a look at your settings.
      Kind Regards,
      Antonio B.

  2. Alexander Avatar
    Alexander

    Did it. It looks like this https://httpsimage.com/img/Allifiates 2016 08 12.jpg
    and I can’t understand why. The Partner made 1 transaction amounting to 17775, but I see the sum 88875.

  3. antonio Avatar
    antonio

    Hi Alexander,
    Please select the ‘Expand Details’ and ‘Expand data’ in the filter, so you can see the order total used to calculate the commission.
    Kind Regards,
    Antonio B.

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