Why is it doubling the referral #?

—

by

Carolyn

I set up Affiliates PRO and when tested with 1 purchase (1 referral) it says in the affiliates information that they got 2 referrals. What did I do wrong?

Posted in

Comments

One response to “Why is it doubling the referral #?”

  1. George Avatar
    George

    Hi Carolyn,

    If the referrals are for the same purchase, have a look at your configuration if you are using User Registration integration. This will result in two referrals, one for the purchase and one for the new user registration.

    If this is not the case, update to the latest version and perhaps delete/reinstall the Affiliates plugin. Please make sure that you don’t enable Data delete option under Affiliates > Settings so that you keep your affiliate data intact after deleting.

    Kind regards,
    George

Share