Virtual product not tracking

—

by

Jodie

Hi George,
I made a new product and marked it at 10% commission. (I am still using product based commission) I made it a virtual product so that there would be no shipping fees included, and it did not track. If I change it to a physical product it tracks properly.
Thanks
JOdie

Posted in

Comments

One response to “Virtual product not tracking”

  1. George Avatar
    George

    Hi Jodie,

    In general Affiliates Pro and Enterprise plugins are compatible with virtual products and track referrals on referred sales.
    You should check your plugin version and make sure that you are using the latest, aka 3.0.1. If necessary you should renew your license which will give you access to support and updates for another year. Renewals for Affiliates Enterprise have a 50% discount which is applied automatically on checkout.

    FYI, I’ve tested with WooCommerce 3.4.4 and Affiliates Enterprise 3.0.1.

    Kind regards,
    George

Share