Unable to import affiliates member

We deleted all affiliate members and then re-imported. When I import data, it is always unsuccessful, and the error is displayed as shown:
https://futurephone.org/wp-content/uploads/2020/11/futurephone.png
The above picture shows the missing email, but the imported information is registered for affiliates and the email address is also correct. Please help me how to solve this problem, thanks!
My contact E-mail: theinwin45723@gmail.com


Comments

9 responses to “Unable to import affiliates member”

  1. U THEIN WIN Avatar
    U THEIN WIN

    I have followed your method and it still doesn’t work!

    1. Eugen Bleck Avatar
      Eugen Bleck

      Hi Win,

      Thanks for the update!

      Please could you share a copy of the file you are using so I try to import it?

      Warm regards,
      Eugen.

      1. U THEIN WIN Avatar
        U THEIN WIN

        https://futurephone.org/wp-content/uploads/2020/11/affiliate-member.txt
        This is a file of our affiliate member information. You can try to import.

        1. Eugen Bleck Avatar
          Eugen Bleck

          Hi Win,

          I trust you are well and safe! Thank you for the update.

          Please create an admin account and share the credentials with me via this email please: eugen [at] itthinx [dot] com.

          Kindest regards,
          Eugen.

          1. U THEIN WIN Avatar
            U THEIN WIN

            Dear Mr.Eugen:
            I have sent the administrator information to your E-mail: eugen [at] itthinx [dot] com, please check!

          2. U THEIN WIN Avatar
            U THEIN WIN

            Daer Eugen:

            Have you received E-mail that I sent you? The content is the administrator account and password of our website. Can you import affiliate members information to affiliate program?

            1. Eugen Bleck Avatar
              Eugen Bleck

              Hi Win,

              Thank you for sharing the username and password. Please can you provide the login URL, so I can log in.

              Kindest regards,
              Eugen.

              1. U THEIN WIN Avatar
                U THEIN WIN

                Login URL https://futurephone.org/wp-admin/index.php
                Please help me to solve this problem, thanks!

  2. Eugen Bleck Avatar
    Eugen Bleck

    Hi there Win,

    I trust you are well and safe!

    Thank you so much for using Affiliates Enterprise. It brings us so much joy.

    It would seem to be a problem in the import file’s formatting. Here’s a copy of a proper file format to use ( affiliates-import-example 3). You would simply need to replace the entries to match yours.

    Also, you can find more on this here in the documentation:
    * http://docs.itthinx.com/document/affiliates-import/

    More specifically, look at the Column Declaration section and the affiliates-import-example 3

    I remain available to help if you have any further inquiries.

    In the meantime, I wish you a very fine and productive day ahead!

    STAY SAFE!
    Warm regards,
    Eugen.

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