Transaction not recording for one affiliate

—

by

Robert Fuschelberger

Hello there!

I was using the Affiliates Free for some weeks now und upgraded today to Affiliates Pro.

For one Affiliate we have the problem that no transactions are recorded. I did some transactions on my own (different devices) just to check if it is working, but unfortunately it is not :/

For other affiliate partners this is working and in the end they get their transactions & provisions shown.

Our website:

Home

Can you help me? 🙂
Let me know what data you need to work on this topic.

Thanks a lot in advance, best

Sara

Posted in
Tags

Comments

2 responses to “Transaction not recording for one affiliate”

  1. Robert Fuschelberger Avatar
    Robert Fuschelberger

    Hi Eugen,
    thanks for your reply.
    I shared the details yesterday!

    Stay safe too & best regards,
    Sara

  2. Eugen Bleck Avatar
    Eugen Bleck

    Hi Robert,

    I trust you are well and awesome!

    Thank you so much for choosing and using Affiliates Pro, it brings us great joy to know you are using our plugin.

    Please could share WordPress admin login details, name/id affiliate who’s referral isn’t being registered to eugen [at] itthinx [dot] com .

    I would love to take a closer look and provide possible next steps.

    STAY SAFE and I wish you a very fine and productive rest of your day!
    Warm regards,
    Eugen.

Share