Total and currency are empty for affiliate order

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by

Andrew

I just had an affiliate order, but the values for Total and Currency are empty.
The individual product is set to a referral rate of .2 and the global setting has been left empty.
The referral shows in the system as accepted, and the order is now completed, but there is no reported Total or Currency.
Please help. Also, I need this to not only be resolved going forward, but to repair the referral already recorded so the affiliate’s dashboard will report correctly for what he is already due.
Thank you

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One response to “Total and currency are empty for affiliate order”

  1. antonio Avatar
    antonio

    Hi,
    you can edit your referrals in Affiliates->Referrals.
    Relating to future referrals, please be sure:
    1.- In Affiliates->Woocommerce Integration check if you have selected “enable product referral rates” and set a defauld rate.
    2.- In Affiliates->Settings select “Referral Amount Method” and “Affiliates_WC_Method::product_rates”.
    cheers

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