The Affiliates WooCommerce Integration plugin is not installed.

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by

larry

Jeep getting the above error message when trying to install an integration. Yet the Affliates Pro and the Affiliates WooCommerce Advanced Integration are both active. Bot sure what i am missing?

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13 responses to “The Affiliates WooCommerce Integration plugin is not installed.”

  1. Julius Avatar
    Julius

    When I try to install this integration I get the error:

    Destination folder already exists. /home/my-site/public_html/wp-content/plugins/affiliates-pro/

    This is really frustrating.

    1. antonio Avatar
      antonio

      Hi Julius,
      you can send us dashboard admin access to support at itthinx dot com and we’ll have a look to your settings (please indicate this topic and your username in the email).
      Regards,
      Antonio B.

      1. Julius Avatar
        Julius

        Done

        1. antonio Avatar
          antonio

          Thanks,
          you had two Affiliates Pro installations in different folders. Solved.
          Regards,
          Antonio B.

          1. Julius Avatar
            Julius

            Holy crap. That was stupid. I didn’t even notice.

            Thanks mate. Appreciated.

            1. antonio Avatar
              antonio

              perfect 😉

  2. Julius Avatar
    Julius

    ehhh scratch that. It didn’t install.

  3. Julius Avatar
    Julius

    HA! Hitting the Install button worked this morning. Not sure what went wrong yesterday but it’s working now.

    Thank you.

  4. larry Avatar
    larry

    Still seeing this message, when I Click Install An Integration

    This plugin integrates Affiliates Pro and Affiliates Enterprise with WooCommerce. With this advanced integration plugin, referrals are created and synchronized automatically for your affiliates when sales are made. This integration also supports referrals on recurring payments related to subscriptions and coupons related to affiliates to grant referrals when customers use them to credit the corresponding affiliate.
    This integration is suitable to be used with Affiliates Pro or Affiliates Enterprise.

    The Affiliates WooCommerce Integration plugin is not installed.

    1. antonio Avatar
      antonio

      Hi Larry,
      you can send us dashboard admin access to support at itthinx dot com and we’ll have a look to your settings (please indicate this topic in the email).
      Thanks.

  5. Julius Avatar
    Julius

    I have the same problem.

    Does this mean that on top of Affiliates Pro Plugin, I also have to purchase a separate WooCommerce Integration Plugin?

    Because that’ the way I’m understanding this.

    1. antonio Avatar
      antonio

      Hi Julius,
      with the Affiliates Pro you have available the Woocommerce integration. In Affiliates->Settings:Integrations you can install it.
      Regards,
      Antonio B.

  6. antonio Avatar
    antonio

    Hi Larry,
    please be sure your Affiliates Woocommerce Integration folder is ‘affiliates-woocommerce’.
    If the name is correct, you can try to reinstall it.
    Regards,
    Antonio B.

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