system not sending notifications properly

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by

musclehammer

I have the plugin set to send a notification to an affiliate when a new PENDING order comes in, but this is not working. The system only sends a notification when an order is ACCEPTED.

please help

www.musclehammer.fit

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One response to “system not sending notifications properly”

  1. Eugen Bleck Avatar
    Eugen Bleck

    Hello Craig,

    I must apologize for the delayed response. I trust all is well with you.

    Please I’ll invite you to visit [siteurl]/wp-admin/admin.php?page=affiliates-admin-notifications. At the bottom of the page you’ll find Referrals Sections, please double to check and make sure you have Notify the affiliates and Notify when a referral is: Accepted & Pending checked. Once done, Save changes.

    ## Note: Normally, a notification can be sent to an affiliate if there is a referral for that order only, but not for the order itself
    and of course, the referral is recorded for this affiliate. So normally, an affiliate will get a notification if he referred an order.

    Please let me know how it goes. Thanks for using Affiliates. I remain at you disposal and promise to get to your topic as soon as you respond.

    Cheers,
    Eugen.

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