Still not able to purchase a product when its been given to a group

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by

Victoria Evans

ON the store page, the product categories are available to the user allocated to that group, but clicking into the category, it says “No products were found matching your selection.” Please help

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4 responses to “Still not able to purchase a product when its been given to a group”

  1. George Avatar
    George

    Hi Victoria,

    I think it’s better to have a look at your Dashboard. Please enable debugging and send temp admin credentials to george at itthinx dot com.

    Kind regards,
    George

  2. Victoria Evans Avatar
    Victoria Evans

    All categories

    not able to see anything

  3. George Avatar
    George

    Hi Victoria,

    Welcome to itthinx.com.

    Does your issue occur only on restricted categories or all your categories? Also, what happens if the group member tries to visit one of the restricted products directly?

    Kind regards,
    George

    1. Victoria Evans Avatar
      Victoria Evans

      Nothing happens, they always say – “No products in that category”

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