rejected?

—

by

Matthew

Payment via stripe/gravity.
I just did a test payment in test mode and the referral was marked “rejected”.

(the payment is marked accepted, and the default referal status is “pending”)

Why is it rejected during testing?

Posted in

Comments

9 responses to “rejected?”

  1. George Avatar
    George

    Update of gravity forms to version 1.9.13.16 has resolved the issue.

  2. kento Avatar
    kento

    Hi Matthew,

    Just following up to let you know we’re still looking into this. We’ve uploaded a revised version of the integration which fixes the PHP notices you’ve seen but we’re still getting the same Rejected status for the referrals on your site after that. We’re going to replicate your site more closely, including the form setup, and test to see if there is any other possible conflict.

    Cheers

  3. George Avatar
    George

    Hi Matthew,

    Can you provide access to your dashboard to have a look? Please take a full backup of your site and send admin access to support at itthinx dot com alongside with a link to this topic to have a look.

    Cheers

  4. Matthew Avatar
    Matthew

    I appreciate any help. This is preventing site launch

  5. Matthew Avatar
    Matthew

    Gravity Forms 1.9.13

  6. Matthew Avatar
    Matthew

    Affiliates Gravity Forms Integration 1.2.1
    Affiliates Pro 2.12.0
    Gravity Forms Stripe Add-On 1.8.1
    Itthinx Updates 1.2.0
    Wordpress 4.3

  7. George Avatar
    George

    Hi Matthew,

    Which are the plugin versions you are using? Please share these so i can test it to a similar installation to your installation.
    In one of my test installations using the latest version of WordPress(4.3), Affiliates Enterprise(2.12), there are errors with Gravity+Stripe(1.8.1) which is still untested with the current version of WordPress.

    Kind regards,
    George

  8. Matthew Avatar
    Matthew

    I’m using Gravity Forms + Stripe.

    debug.log:
    [07-Sep-2015 15:26:35 UTC] PHP Notice: Undefined offset: 14 in /home/pixelbrickyard/pixelbrickyard.com/wp-content/plugins/affiliates-gravityforms/includes/class-affiliates-gravity-forms-handler.php on line 307
    [07-Sep-2015 15:26:35 UTC] PHP Notice: Undefined offset: 15 in /home/pixelbrickyard/pixelbrickyard.com/wp-content/plugins/affiliates-gravityforms/includes/class-affiliates-gravity-forms-handler.php on line 307
    [07-Sep-2015 15:26:35 UTC] PHP Notice: Undefined offset: 17 in /home/pixelbrickyard/pixelbrickyard.com/wp-content/plugins/affiliates-gravityforms/includes/class-affiliates-gravity-forms-handler.php on line 307
    [07-Sep-2015 15:26:35 UTC] PHP Notice: Undefined offset: 13 in /home/pixelbrickyard/pixelbrickyard.com/wp-content/plugins/affiliates-gravityforms/includes/class-affiliates-gravity-forms-handler.php on line 307
    [07-Sep-2015 15:26:35 UTC] PHP Notice: Undefined offset: 12 in /home/pixelbrickyard/pixelbrickyard.com/wp-content/plugins/affiliates-gravityforms/includes/class-affiliates-gravity-forms-handler.php on line 307

  9. George Avatar
    George

    Hi Matthew,

    Which e-commerce plugin are you using? Have you also installed the corresponding Affiliates Integration for this plugin? Do you get any errors and/or warnings in debug.log file?

    Kind regards,
    George

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