refund please

—

by

Tyler Earnheart

I purchased the plugin Affiliate Pro last week, but not able to get it working. I posted my support questions and you responded, but no luck.

order #28563

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5 responses to “refund please”

  1. Tyler Earnheart Avatar
    Tyler Earnheart

    Hi Eugen,
    I set up everything again and this time I got it working. Key here is to set ‘Rates’ and then go in and make sure each affiliate is set to use WooCommerce Add On plugin and I think one other little detail. If something isn’t set in one place, it doesn’t appear as an option in another.
    Thank you so much for your support.
    Michelle

    1. Eugen Bleck Avatar
      Eugen Bleck

      Hi Michelle,

      You are most welcome! Thank you so much for choosing and using Affiliates Pro.

      Do have an awesome rest of your week and I remain available if you have any further inquiries.

      Warm regards,
      Eugen.

  2. Tyler Earnheart Avatar
    Tyler Earnheart

    Hi Eugen,
    We have decided to continue to use this plugin and at some point hope to find a solution in getting different affiliates each to receive a different percentage.
    Please do not refund the cost as requested before.
    Thank you,
    Michelle (and Tyler)

    1. Eugen Bleck Avatar
      Eugen Bleck

      Hi Tyler,

      Thank you for moving forward with us.

      Please let me know if you have any issues, and I would do my best to help.

      STAY SAFE and be awesome!
      Kind regards,
      Eugen.

  3. Eugen Bleck Avatar
    Eugen Bleck

    Hi Tyler,

    Happy weekend, I trust you are well and safe.

    Please I would really love to help. Like I explained and requested on your last topic (https://www.itthinx.com/topic/affiliates-pro-is-not-applying-the-percentage/), I wasn’t able to login to your site.

    In order for me to properly check what could be wrong, please, I would need login details and the site URL, so I can have a closer look at the issue.

    I remain super eager to help you resolve this issue.

    STAY SAFE and I wish you a very fine weekend!
    Kind regards,
    Eugen.

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