Referrals Items not showing

—

by

Brandit

Hi and happy new year!

i’ve got some issue with [affiliates_dashboard_referrals] shortcode.
it doesn’t show items when a order is done in woocommerce

i’ve triple checked your doc’s and my settings, maybe i’ve missed something and would be great to get some directions.

i also checked referrals-entry.php and one thing i’m wondering over is this part.

case 'status' :
switch( $entry->status ) {
case affiliates_referral_status_accepted :
$status = __( 'unpaid', 'affiliates' );
break;
case affiliates_referral_status_closed :
$status = __( 'paid', 'affiliates' );
break;
case affiliates_referral_status_pending :
$status = __( 'pending', 'affiliates' );
break;
case affiliates_referral_status_rejected :
$status = __( 'rejected', 'affiliates' );
break;
default :
$status = __( 'unknown', 'affiliates' );
}
echo esc_html( $status );
break;

as i understand it would also show up in the list when status is pending which it doesn’t?

under affiliates -> woocommerce have i checked everything.

my plugins:
affiliates enterprise 4.4.0
affiliates woocommerce integration 3.1.0
woocommerce 3.8.1

regards

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Comments

3 responses to “Referrals Items not showing”

  1. CMzKonsult Avatar
    CMzKonsult

    Hi again

    Thanks for your reply

    The rates and everything is working correctly in tiers but.. the thing is that an affiliate can see date, amount and status but not the ITEM.

    And as i wrote nothing turns up before I’ve set a referral as Accepted but still not showing the ITEM only date, amount and status.

    And I had a question there why doesn’t it show up as PENDING as I can see in referrals-entry.php

    case 'status' :
    switch( $entry->status ) {
    case affiliates_referral_status_accepted :
    $status = __( 'unpaid', 'affiliates' );
    break;
    case affiliates_referral_status_closed :
    $status = __( 'paid', 'affiliates' );
    break;
    case affiliates_referral_status_pending :
    $status = __( 'pending', 'affiliates' );
    break;
    case affiliates_referral_status_rejected :
    $status = __( 'rejected', 'affiliates' );
    break;
    default :
    $status = __( 'unknown', 'affiliates' );
    }
    echo esc_html( $status );
    break;

    1. CMzKonsult Avatar
      CMzKonsult

      Sorry I’ve forgot to close to the printscreen

      https://pasteboard.co/IOemFim.png

  2. Eugen Bleck Avatar
    Eugen Bleck

    Hi Jonas,

    Happy new year. I must apologize for the delayed response.

    Please note: [affiliates_dashboard_referrals] once added to any page, if viewed by an affiliate it would display a list of all referrals made by that affiliate only.

    If you can’t find any referral list produced by the [affiliates_dashboard_referrals] after an order was placed it might mean the was no referral set up for the product/ or the affiliate in question was not assigned to the product.

    Please check this http://docs.itthinx.com/document/affiliates-enterprise/rates/ and let me know if you have any other questions

    Once again, I must apologize for the delayed response. Please let me know if you need anything and thanks for using our plugins.

    kindest regards,
    Eugen.

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