Referral Rate per affiliate not working

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by

Jacques

Hello,

I am using the last version of Affiliates Pro plugin for WordPress/Woocommerce.

I got few affiliates and each one has his own Referral Rate. Affiliate1 has 0.1, Affiliate2 has 0.2. (why I bought Affiliates Pro)

In Woocommerce Integration Light, Referral Rate is 0.1, or tried empty as well.

The issue is :

The calcul of the commission is based on the Referral Rate from Woocommerce Integration Light, it should take the Referral Rate from the certain Affiliate, not 0.1…

If I put nothing in Referral Rate from Woo. Int. Light, affiliate commission is 0, it should calcul with the Referral Rate from each Affiliate.

I am looking forward to hearing from you soon.

Regards

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Comments

5 responses to “Referral Rate per affiliate not working”

  1. George Avatar
    George

    Ok i’ve sent it.

    Cheers

  2. Jacques Avatar
    Jacques

    Hi George,

    I am sorry, same issue. Can´t integrate Woocommerce from Affiliates Settings.

    Can you please send us the files to the email used when we registered for the site.

    Thank you.

    Cheers.

  3. George Avatar
    George

    Of course i will send it to you.
    First, please try to reinstall the affiliates plugin and also post here if you noticed something unusual in your debug.log file while trying to install the integration.

    If that doesn’t do the trick, let me know and i will send you the integration in the mail used when you registered for the site.

    Cheers

  4. Jacques Avatar
    Jacques

    Hi George,

    thank you for theses informations.

    I tried to install Woocommerce intregration in Settings>Integrations but I got a WordPress error message saying that I am unable to install it.

    Could you send me the package, so I can install it manually.

    Thank you.

  5. George Avatar
    George

    Hi Jacques,

    Since you have Affiliates Pro you should deactivate and delete Affiliates WooCommerce Integration Light and install the Affiliates WooCommerce Integration from Affiliates>Settings>Integrations.

    Kind regars,
    George

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