referral count not increasing

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by

carla

I purchased Affiliate Pro for WooComerece and installed it. Set up my affiliate page with some banners and am doing some testing. I created an affiliate named “test test”. On the demo website, the banner is working well. I am taken to the shopping cart and can purchase my products with no problems. The order goes through.

When I click on the “visits and referrals” menu item, the “hit” counter is increasing each time I do a test, but the “referral” counter is not increasing. Default referral status is set at accepted.

What have I not set up correctly to capture the referral?
Carla
Carla@definebottle.com

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Comments

2 responses to “referral count not increasing”

  1. carla Avatar
    carla

    thanks. I realized I downloaded and installed Affiliate Pro, but did not get the integration pack uploaded and activated. All is good now.
    Carla

  2. antonio Avatar
    antonio

    Hi,
    please check this:
    Affiliates > Settings
    – Default referral calculation : Referral Amount Method
    – Default referral calculation value : Affiliates_WC_Method::product_rates
    Affiliates > WooCommerce Integration
    – [x] Enable product referral rates
    – Default rate : (rate must be set here or on individual products)
    Products > edit a product > Product Data > Affiliates :
    – Referral rate : (rate must be set here or in general with the Default rate)

    cheers

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