Problem with the URL

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by

David

Hi,
When I create a new affiliate and test the url, the clics are well included in the stats but not the purchase.
In fact, the url at the beginning is like this : http://www.sitename.com/produit/travailler-et-vivre-en-suisse?a=4 but when the purchase is done, the affiliate code disappears. Thus, it is not added to the affiliate. There is probably something that I missed, but can you help me ?
Many thanks in advance.
Regards

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Comments

6 responses to “Problem with the URL”

  1. antonio Avatar
    antonio

    Hi,
    You have not properly configured the plugin.
    Please have a look to this topic.
    cheers

    1. David Avatar
      David

      Hi Antonio,
      Indeed.
      Now it works.
      Thanks !
      Regards

      1. antonio Avatar
        antonio

        Perfect 🙂

  2. antonio Avatar
    antonio

    Hi,
    Have you installed the appropriate integration according to your shopping cart?
    cheers

    1. David Avatar
      David

      Hi,
      Yes, it’s WooCommerce (affiliates WooComerce). But it does not work.
      Here is the url : premium.travailler-en-suisse.ch. An affiliate test that I have created : ?a=3
      Many thanks for your help.
      Regards
      David

      1. antonio Avatar
        antonio

        Hi,
        the cookie is created correctly.
        I made a test purchase. You should have received the commission.
        If not, you can send us dashboard admin access to support at itthinx dot com and we’ll have a look (please indicate this topic in the email).
        cheers

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