Problem not solved but Ticket closed!

—

by

GMT-IT

Hi George, hi Kento,

both tickets are closed and the problems are not resolved. As a paying customer, I expect obvious errors to be resolved. What exactly is the problem? Why are the tickets closed without a solution?

Bets regards

Guido

Problem with changing referring affiliates

Registration/Custom fields translation

Posted in
Tags , , ,

Comments

2 responses to “Problem not solved but Ticket closed!”

  1. GMT-IT Avatar
    GMT-IT

    Thanks George for the clarification. Would just be nice to have an approximate time frame.

  2. George Avatar
    George

    Hi Guido,

    FYI, the ticket status doesn’t affect the content or the significance of the ticket itself. Even if the tickets are closed the issues described are forwarded for resolution. Once these are resolved an update will be released that will obviously include the necessary changes.

    Kind regards,
    George

Share