Pending Affiliates are not showing in manage affiliates

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Giovanni

pending affiliates filter is already enabled. But They are not showing in manage affiliate tab.

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One response to “Pending Affiliates are not showing in manage affiliates”

  1. George Avatar
    George

    Hi Giovanni,

    Welcome back to our support forum, sorry to hear that you have issues with your affiliates.

    Please first make sure that you are running the latest version of Affiliates Enterprise which at the moment is, 4.16.0. Afterwards and if the issue persists, you should enable WP Debugging and then check debug.log file for any issues when you filter by pending affiliates. The same applies for the browser console again when you filter by pending affiliates and click the Apply button, any error that occurs during that process should be mentioned.

    As a reminder, you can update to the latest version of Affiliates Enterprise as long as Itthinx Updates plugin is installed and activated, and your license is still active.

    Also, in order to activate debugging you should edit your wp-config.php file and replace this line: 

    define( ‘WP_DEBUG’, false );

    with these lines:

    define( ‘WP_DEBUG’, true );
    define( ‘WP_DEBUG_LOG’, true );
    define( ‘WP_DEBUG_DISPLAY’, false );

    All logs will be stored in your site’s root folder under wp-content/debug.log file.

    Kind regards,
    George

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