Payment Options Disabled

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by

Bradley

Hi there, I have Affiliates Pro + Affiliates WooCommerce Integration Light running on WordPress.

As soon as I installed Affiliates Pro my checkout process became disabled. The payment options are visible but grayed out (you can’t select a payment type or click Proceed).

We use a plugin called NZ Post (by Woocommerce) to calculate shipping and I’m not sure if Affiliates Pro is conflicting with NZ Post.

As soon as I disable Affiliates Pro the checkout process is enabled again.

Is there something else I can do?

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One response to “Payment Options Disabled”

  1. antonio Avatar
    antonio

    Hi Bradley,
    Maybe there is a conflict with another plugin. you can try to do:
    1.- Enable debugging for WordPress, in wp-config.php add/change these lines:
    define( ‘WP_DEBUG’, true );
    define( ‘WP_DEBUG_LOG’, true );
    2.- Visit your checkout page that generates the problem.
    3. Disable debugging
    define( ‘WP_DEBUG’, false );
    define( ‘WP_DEBUG_LOG’, false );
    4. Please post the contents of the file wp-content/debug.log through pastebin.com or send us to support at itthinx dot com
    If not error appears, you can try to disable the other plugin (NZ Post) and enable Affiliates Pro to check if the error persists.
    thanks,
    Antonio B.

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