Not working

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by

Alex

Hi! i’m using affiliate enterprise. i just purchase affiliates users plugin and after install, there are only 1 button was import affiliates under “tools”. Once i click on it, it bring me to a plain screen with the title “Affiliates Users – Import” and nothing more.
i went back to “manage affiliates” and there are not imported yet…
do i having problem and how it suppose to works?

tq

Alex Teh

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Comments

5 responses to “Not working”

  1. Alex Avatar
    Alex

    ok.. thanks.. it works

    1. antonio Avatar
      antonio

      Perfect !!

  2. Alex Avatar
    Alex

    [15-Aug-2017 08:38:29 UTC] PHP Warning: include_once(/var/www/html/wp-content/plugins/affiliates-users/admin/import.php): failed to open stream: No such file or directory in /var/www/html/wp-content/plugins/Affiliate-Users/admin/class-affiliates-users-admin.php on line 76
    [15-Aug-2017 08:38:29 UTC] PHP Warning: include_once(): Failed opening ‘/var/www/html/wp-content/plugins/affiliates-users/admin/import.php’ for inclusion (include_path=’.:/usr/share/php:/usr/share/pear’) in /var/www/html/wp-content/plugins/Affiliate-Users/admin/class-affiliates-users-admin.php on line 76

    1. antonio Avatar
      antonio

      Thanks,
      please try to rename your ‘Affiliate-Users’ folder to ‘affiliates-users’ (in your wp-content/plugins)
      Kind Regards,
      Antonio B.

  3. antonio Avatar
    antonio

    Hi Alex,
    When you import your users to the affiliate progam, you should get a notice like: “XX new affiliate accounts have been created.”
    Maybe there is a problem with your configuration. Please try to enable the WordPress debug, and check the debug.log file (under the wp-contents folder) when you import the users.
    To enable debug, edit your wp-config.php file and replace the following line:
    define(‘WP_DEBUG’, false);
    with these lines:
    define('WP_DEBUG', true );
    define('WP_DEBUG_DISPLAY', false);
    define('WP_DEBUG_LOG', true );
    If you have errors in the debug.log file, please let me know.
    Kind Regards,
    Antonio B.

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