No Password Being Sent Via Email

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by

Autumn

Hi, when I manually add a new affiliate, the system does not automatically send them an email and there is no where we can specify a password for them.

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Comments

3 responses to “No Password Being Sent Via Email”

  1. George Avatar
    George

    Sorry, but you can’t.
    Instead of deleting an affiliate though, you could make him inoperative simply by changing the Until date.

    Cheers.

  2. kristin Avatar
    kristin

    How do I re-add a removed affiliate?

  3. George Avatar
    George

    Hi Kristin,

    In order for the notification to be sent, the affiliate registration form should be used in the affiliates area page, or in a page that you use the [affiliates_registration] shortcode. You can also have a look for details in the documentation on notifications.

    When an affiliate is added manually, if you don’t use an existing username, the affiliate won’t have a user record, so won’t have login credentials.

    When an affiliate registers through the registration form, there is also a user record created for that affiliate.

    Kind regards,
    George

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