My affiliates cant log in

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by

Darian Jackson

So when my affiliates go to log in it is taking them to a second log in. On top of that it tells them their password is wrong. Can someone go to guidinglightlegacy.com and try to be an affiliate so you can see the problem first hand.

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2 responses to “My affiliates cant log in”

  1. Eugen Bleck Avatar
    Eugen Bleck

    Hi there Darian,

    Good morning. I trust you are well and safe!

    Thank you so much for reaching out and for asking your question.

    Regarding your inquiry, I did succeed in registering as an affiliate and I could also log in successfully. However, your current setup requires registering affiliates to be approved. Please see the screenshot below:
    * https://ibb.co/d7rhxVP

    If you would like to have the affiliates approved upon registration, you can change this here:
    * Navigate to Affiliates > Settings > Registration
    * Change the Status option from Pending to Active

    You can read more on the status of new affiliates registering here.

    Furthermore, it is worth mentioning that you don’t need to add a second login form. Please see the screenshot below:
    * https://ibb.co/V3K325Q

    The dashboard allows the affiliate to navigate through its various sections. For visitors who are not logged in, it will render the dashboard section that contains the login form and it also renders the registration section.

    You can read more on the available shortcodes here

    Once again, I must thank you for using our affiliate system and I remain available to help if you have any further inquiries.

    STAY SAFE and I wish you a very fine and productive week ahead!
    Best,
    Eugen.

    1. Darian Jackson Avatar
      Darian Jackson

      Currently it shows 2 log ins, that’s the problem. The first one sends them to WordPress which it shouldn’t. The second sends them to the site perfectly. How can I make the first invisible or make it work properly to begin with.

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