Manage Affiliates not showing

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by

Bruno

Hi Support,

I had purchased Affiliates Pro and it worked well. I just recently purchased Affiliates Enterprise, and replace my Affiliates Pro with Affiliates Enterprise. But when I go to Manage Affiliates there are no affiliates shown.

I assumed the tables didn’t match with the Affiliates Pro, so I deleted all the data using Settings > Delete all plugin data on deactivation then deactivated and delete the plugin. Then I reinstalled it once more. But the problem still there, when I add new affiliate it don’t shows in the list so I can edit it.

Please help.

Thank you

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Comments

3 responses to “Manage Affiliates not showing”

  1. George Avatar
    George

    That’s great Bruno, thanks.

  2. Bruno Avatar
    Bruno

    Hi George,

    There is no error in debug.log regarding affiliates enterprise plugin. The records only appear normally in users side (affiliate area), but not in admin area (Manage Affiliates menu). So I tried to clear my browser cache and reinstall the plugin all over again. And now its all work well.

    Thanks for your help.

  3. George Avatar
    George

    Hi Bruno,

    When visiting the Manage Affiliates section and when adding a new affiliate, do you get any errors in debug.log?
    If you register a new affiliate through affiliates registration form in the affiliates area page, does the record appear normally both in Users and Affiliates?

    Kind regards,
    George

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