Itthinx Updates returns 404 error

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by

Leon

I have the Groups Import Export plugin and the Itthinx Updates plugin (1.2.0) to keep it current. I see several of these errors every time it checks for updates:

POST http://service.itthinx.com/update-service.php
404 Not Found
curl
WP_Http->post()
wp-includes/class-http.php:412
wp_remote_post()
wp-includes/http.php:187
Itthinx_Updates_Bridge->get_info()
wp-content/plugins/itthinx-updates/includes/class-itthinx-updates-bridge.php:83
Itthinx_Updates_Bridge->pre_set_site_transient_update_plugins()
wp-content/plugins/itthinx-updates/includes/class-itthinx-updates-bridge.php:39
apply_filters(‘pre_set_site_transient_update_plugins’)
wp-includes/plugin.php:235
set_site_transient()
wp-includes/option.php:1621
wp_update_plugins()
wp-includes/update.php:262
do_action(‘load-plugins.php’)
wp-includes/plugin.php:525

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Comments

6 responses to “Itthinx Updates returns 404 error”

  1. Kento Avatar
    Kento

    Just following up to say that this issue is now resolved.

  2. Leon Avatar
    Leon

    Tell me how to send login credentials. I don’t want to post them here. 🙂

    1. antonio Avatar
      antonio

      Hi Leon,
      you can send us the credentials to support at itthinx dot com (please indicate this topic in the email).
      Kind Regards,
      Antonio B.

  3. Leon Avatar
    Leon

    I’ll move a copy over to our staging site and try it most other plugins turned off. If there’s a conflict, I will let you know what I find. This is a very busy e-commerce site and we don’t have any plugins (or updaters to those plugins) that we consider expendable.

    1. Kento Avatar
      Kento

      Thanks Leon, that’s better. If you’d like us to have a look at the staging site, please turn debugging on and send admin credentials to that one instead.

  4. Kento Avatar
    Kento

    Hi Leon,

    If this issue is persistent, it is most probably due to a conflict with another updater plugin which interferes or due to a security plugin or a server configuration. Do you have anything installed (plugin) that might be interfering? Can we have admin access to your site please to have a look? Please forward credentials to support at itthinx dot com and make sure to include a link to this topic.

    Cheers

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