I cannot add a new affiliate

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by

katrinafox

Hi

I added someone last night and all good, now this morning I went to add a new affiliate (after adding them as a user on my site) and it won’t add. This is so frustrating as I’m about to lose a major opportunity to go out in the affiliates newsletter to advertise my workshop. I’ve tried SIX times to add new affiliate. I do everything right and hit ‘add’ and yet it does not add the person.

Please get back to me urgently on this.

Thanks
Katrina

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Comments

3 responses to “I cannot add a new affiliate”

  1. kento Avatar
    kento

    Actually, thanks for mentioning this Katrina. If you’re not aware of the filters being active, it can be quite confusing. I think this should be changed, in that when a filter is active, there should be some visual feedback to make the user aware of it. You’re not the first who has experienced this and this is a chance to improve the user interface. I’ve taken note of this and added it to improvements that will be included.

  2. katrinafox Avatar
    katrinafox

    Antonio, it was my silly fault – I had a filter on which is why I could only see the one affiliate!! How embarrassing! Thank you for your prompt help 🙂

  3. antonio Avatar
    antonio

    Hi,
    if you want send us login access to support at itthinx dot com, to take a look.
    cheers

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