How to automatically deduct commissions from cancelled orders

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by

Adam

On my woocommerce website we have many affiliates that get a commission from each purchase that they refer to us.
I want that when someone cancels an order, the affiliate commission will automatically be deducted, and we won’t have to do it manually

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Comments

5 responses to “How to automatically deduct commissions from cancelled orders”

  1. Adam Avatar
    Adam

    Thank you so much.

    When I try installing the plugin it says

    An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.

    the woocommerce integration light was uninstalled and I deleted and reinstalled the affiliates plugin

    1. antonio Avatar
      antonio

      Hi Adam,
      Please have a look at this documentation page.
      Kind Regards,
      Antonio B.

  2. Adam Avatar
    Adam

    Thank you so much,
    The only option on woocommerce integration to check off, is usage stats, I don’t think that’s what you’re referring to, and it’s already checked off. is the fact that it’s woocommerce integration lite a problem?

    1. antonio Avatar
      antonio

      Hi Adam,
      Maybe you have installed the Affiliates Woocommerce Integration Light, please check it.
      You can get the pro integration from Affiliates->Settings:Integrations (you need to uninstall the light integration if you have it installed).
      Kind Regards,
      Antonio B.

  3. antonio Avatar
    antonio

    Hi Adam,
    From Affiliates->Woocommerce Integration you can select to synchronize the referrals status according to the order status.
    Kind Regards,
    Antonio B.

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