How can an affiliate get put back on after being removed

While trying to fix my affiliates log in i removed some of them and had them try again but now it is saying their account is closed and not allowing them to sign back up. Is there a way to allow them to sign back up?


Comments

5 responses to “How can an affiliate get put back on after being removed”

  1. Eugen Bleck Avatar
    Eugen Bleck

    Hi there Darian,

    Good morning. I trust you are well and safe!

    Regarding your inquiry, please ensure you delete the user completely. You can do this by:
    * Navigating to Users > All Users
    * Check the box next to the user(affiliate) you want to delete.
    * From the Bulk Actions drop-down menu, select Delete.

    Once again, I must thank you for using our affiliate system and I remain available to help if you have any further inquiries.

    STAY SAFE and I wish you a very fine and productive week ahead!
    Best,
    Eugen.

    1. Darian Jackson Avatar
      Darian Jackson

      Yes I have done that but now the problem is there are 2 log ins showing. The first one doesn’t work properly but the second one does. When I delete your shortcake it deletes both in preview. I don’t know how to get rid of the one that doesn’t work

      1. Eugen Bleck Avatar
        Eugen Bleck

        Hi Darian,

        Thank you for the prompt feedback.

        Please can you share the logins to the site via this email( eugen[at]itthinx[dot]com ) so I check it for you.

        STAY SAFE and I wish you a very fine and productive week ahead!
        Best,
        Eugen.

        1. Darian Jackson Avatar
          Darian Jackson

          i emailed but no reply. You would like my wordpress log in correct?

          1. Eugen Bleck Avatar
            Eugen Bleck

            Hi Darian,

            Good morning. I trust you are well and safe!

            Please email me the login details so I can have a closer look. I have seen your email, however, it didn’t contain the WordPress admin credentials.

            I remain eager to help resolve this issue for you.

            STAY SAFE and I wish you a very fine and productive week ahead!
            Best,
            Eugen.

Share