Groups, woo, and foosales

Hi,

We use Groups with WooCommerce and FooSales. FooSales is a point-of-sale plugin that makes calls to the WooCommerce API to get products, customers, and create orders.

Up until a few months ago, this all worked as expected: the user that logs into the FooSales point of sale would be able to retrieve products that they had access to according to their Group restrictions.

However, sometime in the last few months this stopped working. Now, only products that have no group restriction (ie. that are publicly available / unrestricted by Group) show up in the FooSales product list. Note that products still show up on the web site front end and in the WooCommerce back end as expected.

This behaviour extends even to administrator users: they only see public, unrestricted products.

I emphasize that in the past, this worked absolutely as expected: whoever the logged in user was in FooSales would see products listed according to their Group entitlements, and administrator users would of course see all products.

We’ve talked with the FooSales plugin developers and of course they are pointing to Groups as the problem. They say that basically they are using standard WordPress and WooCommerce REST APIs and that any issues with retrieving products must be coming from Groups.

How can we debug or troubleshoot this? Is there extra debug logging we can enable for what Groups is doing? We have the standard WordPress debug.log enabled but it doesn’t show anything that seems relevant.

Thank you