Groups Restrict Categories not working when multiple subcategories assigned

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by

sevans

Hi, here’s my problem and settings.

Groups: X, Y, Z.

Categories: A, B, C, Csub1, Csub2, Csub3.

Group X is assigned to all of those categories (thus not restricted).

When products assigned to categories A, Csub1 and Csub2 are available to group X, the customer can no longer see those products in any of the categories. (I don’t believe this was the case when I set these things up 2 years ago).

If same product is limited to categories A and Csub1 (removing the second subcategory), then the customer can see the product in either category.

My Group Options settings for Post Types are: Media, Page, Post, Product.

My Groups Restrict Categories settings for Taxonomies are: both category and product category.

WordPress 5.3
Groups 2.9.0
Groups Restrict Categories 2.1.2
WooCommerce Version 3.8.0

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Comments

5 responses to “Groups Restrict Categories not working when multiple subcategories assigned”

  1. Eugen Bleck Avatar
    Eugen Bleck

    Hi Evans,

    Thanks so much for being super patient. Yes, I successfully logged on to the site and carried out my test.

    And would be sending you a proper resolution for the topic tomorrow.

    Thanks again for your immense patience and for using Groups and its associated plugins.

    Warm regards,
    Eugen.

  2. Eugen Bleck Avatar
    Eugen Bleck

    Hi Sevans,

    Thanks for the email. I’ll proceed with the test.

    kindest regards,
    Eugen.

    1. sevans Avatar
      sevans

      Hi Eugen,

      It’s been awhile so thought I should check in, make sure you were able to access the site and do the testing.

      Thanks
      Scott

  3. sevans Avatar
    sevans

    Hello Eugen,
    I just emailed the logins and notes. Thanks.

  4. Eugen Bleck Avatar
    Eugen Bleck

    Hello Sevans,

    Good morning and I wish you a very productive week ahead.

    Accept my apologies for the late reply on this topic. Please can you send logins to the site so I can inspect this, please? You can send the logins to eugen [at] itthinx [dot] com.

    While waiting for your response, I wish you an awesome and fruitful day.

    Warm regards,
    Eugen.

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