Groups Newsletter problem with user listing

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by

Stuart

Hi, I just bought Groups Newsletter. When I activate it, I can no longer see which groups are associated with users under WordPress’ user listing. That’s important to me.

How do I go about getting a refund (unless you can resolve). I bought via Code Canyon.

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5 responses to “Groups Newsletter problem with user listing”

  1. Stuart Avatar
    Stuart

    Hi,

    I don’t get a debug.log file, but each page shows the following (I’ve replaced the filepath) error from my exec-php plugin

    return value of new by reference is deprecated in ***filepath***/wp-content/plugins/exec-php/exec-php.php on line 22 Deprecated: Assigning the return value of new by reference is deprecated in ***filepath***/wp-content/plugins/exec-php/includes/manager.php on line 36 Deprecated: Assigning the return value of new by reference is deprecated in ***filepath***/wp-content/plugins/exec-php/includes/manager.php on line 37 Deprecated: Assigning the return value of new by reference is deprecated in ***filepath***/wp-content/plugins/exec-php/includes/manager.php on line 38 Deprecated: Assigning the return value of new by reference is deprecated in ***filepath***/wp-content/plugins/exec-php/includes/manager.php on line 39 Deprecated: Assigning the return value of new by reference is deprecated in ***filepath***/wp-content/plugins/exec-php/includes/admin.php on line 53 Deprecated: Assigning the return value of new by reference is deprecated in ***filepath***/wp-content/plugins/exec-php/includes/admin.php on line 56 Deprecated: Assigning the return value of new by reference is deprecated in ***filepath***/wp-content/plugins/exec-php/includes/admin.php on line 57 Deprecated: Assigning the return value of new by reference is deprecated in ***filepath***/wp-content/plugins/exec-php/includes/admin.php on line 63 Deprecated: Assigning the return value of new by reference is deprecated in ***filepath***/wp-content/plugins/exec-php/includes/admin.php on line 64 Deprecated: Assigning the return value of new by reference is deprecated in ***filepath***/wp-content/plugins/exec-php/includes/admin.php on line 79 Deprecated: Assigning the return value of new by reference is deprecated in ***filepath***/wp-content/plugins/exec-php/includes/cache.php on line 22 Deprecated: Assigning the return value of new by reference is deprecated in ***filepath***/wp-content/plugins/exec-php/includes/cache.php on line 39 Deprecated: Assigning the return value of new by reference is deprecated in ***filepath***/wp-content/plugins/exec-php/includes/ajax.php on line 64

    1. antonio Avatar
      antonio

      Thanks Stuart,
      this doesn’t seem be the problem.
      you can send us dashboard admin access to support at itthinx dot com and we’ll have a look (please indicate this topic in the email).
      Regards,
      Antonio B.

  2. Stuart Avatar
    Stuart

    Yes, ‘Groups’ is selected. When I activate Groups Newsletters, the column headed Groups on the user listing page is blank. There is no information in there at all (no 0 zeros, just blank). When I deactivate Groups Newsletters, my correct Group listings reappear.

    1. antonio Avatar
      antonio

      Hi Stuart,
      Have you checked your debug.log file for any errors?
      If debugging is not enabled, you can add these lines in your wp-config.php file

      define(‘WP_DEBUG’, true);
      define(‘WP_DEBUG_LOG’, true);

      if errors exist when you visit the Users list page, a file called debug.log inside your wp-content folder will be created.
      You can share the debug.log content using pastebin.com
      Regards,
      Antonio B.

  3. antonio Avatar
    antonio

    Hi Stuart,
    please be sure you have selected ‘Groups‘ on the Screen Options in the Users->All Users menu (on the right-top)
    Kind Regards,
    Antonio B.

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