Few problems with affiliates enterprise

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by

Zilvinas

I bougth enterprise version, ant I’m not pleased with functionality and clearnesss how to use it.
1. I cant export any data. I have message (I’m loged as an admin):
Forbidden
You do not have permission to access this document.
Web Server at 7savaites.lt

2. Integration with Woocomerce shows that I have “Lite” version and reccomends to go to not lite version, but how to get it?

3. System counts commisions even order is not payed.

4. What is Campaign and how to use it?

5. how to mark that paymetn is made for affiliate?

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Comments

3 responses to “Few problems with affiliates enterprise”

  1. George Avatar
    George

    Hi Zilvinas,

    Please try this:
    Visit Affiliates>Settings and on the General tab at the bottom there is an option Deactivation and data persistence. Make sure that the option is not checked and then reinstall the plugin.

    Cheers

  2. Zilvinas Avatar
    Zilvinas

    Thaks fot answers.

    Stil cant figure out, hot to export paypal payment file, ant Affiliate totals. Still i get message:

    Forbidden

    You do not have permission to access this document.
    Web Server at 7savaites.lt

  3. George Avatar
    George

    Hi Zilvinas,

    Affiliates data can be exported through Affiliates>Manage Affiliates by pressing the export button on top right corner.
    You can delete Affiliates WooCommerce Integration light and Affiliates WooCommerce Integration through Affiliates>Settings>Integrations.
    Once you install Affiliates WooCommerce Integration, you will notice the order status filters available. With these the referral status will change according to the order status.
    Campaigns can be used when you are planning to share affiliate links in two different Social media for example and want to track which link is more effective. For more information you should have a look at the documentation page about Campaigns.
    You can mark an affiliate as paid, if you close all his/her referrals under Affiliates>Total. There are various filters you can use there to filter which referrals are to be marked as closed.

    Kind regards,
    George

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