Emails no longer working

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by

Phillip

Originally, my emails worked when new affiliates registered. Then I installed your contact Form 7 plugin to customize the welcome email, but it did not work. I then tried the SB Welcome email plugin, but couldn’t use that because most of my welcome emails are to customers. After deactivating both of these, emails are not longer working. Any ideas what is going on? My url is http://barefut.com

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Comments

10 responses to “Emails no longer working”

  1. kento Avatar
    kento

    Hi Phillip,

    Following up on your comment here, please open a new topic indicating exactly which changes you have made to the CSS so we can check it.

    Cheers

  2. kento Avatar
    kento

    I’ve tested the sign-up form again and have received the email for the new account correctly. I’ll close this topic as the issue has been resolved. Please open a new topic if you need further help.

  3. Phillip Avatar
    Phillip

    However, after updating, my affiliate sign up form fields are no longer aligned properly.

    1. kento Avatar
      kento

      This is due to your theme, you need to adjust your CSS rules. The following should help:

      .affiliates-registration input[type="text"] {
      display:block;
      float:none;
      }

      You can add that to your theme’s style.css.

  4. kento Avatar
    kento

    Hi Phillip,

    Thanks for the access details, I see that you are using version 2.6.0, please update to the latest version available in http://www.itthinx.com/downloads/ before we proceed to look at this further.

    1. Phillip Avatar
      Phillip

      Ok, I just updated and still seeing the errors.

      1. kento Avatar
        kento

        Thanks, what errors do you see?

  5. Phillip Avatar
    Phillip

    Notifications are all turned on. Here is the debug log http://pastebin.com/91TTg4YX

    1. antonio Avatar
      antonio

      Thanks, there aren’t errors.
      You can send us dashboard admin access to support at itthinx dot com and we’ll have a look.
      cheers

  6. antonio Avatar
    antonio

    Hi,
    1.- please be sure your settings are correct (in Affiliates->Notifications).
    2.- Enable debugging for WordPress, in wp-config.php add/change these lines:
    define( ‘WP_DEBUG’, true );
    define( ‘WP_DEBUG_LOG’, true );
    3.- Create a new affiliate account from frontend.
    4. Disable debugging
    define( ‘WP_DEBUG’, false );
    define( ‘WP_DEBUG_LOG’, false );
    5. Please post the contents of the file wp-content/debug.log through pastebin and a link to it here.
    cheers

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