Email Notifications

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by

Sherrill

I have enabled all email notification options but neither myself or new registrants are receiving confirmation emails. I disabled Gravity Forms integration, thinking the 2 were conflicting but it did not fix. How do I correct this?

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11 responses to “Email Notifications”

  1. George Avatar
    George

    Hi Sherrill,

    Please forward these emails to george at itthinx dot com.
    When i try to reset my password i get this:

    The email could not be sent.
    Possible reason: your host may have disabled the mail() function.

    and the screenshot from the same message can be found here.

    Kind regards,
    George

  2. Sherrill Avatar
    Sherrill

    Yes I receive all emails purchases, forms and new affiliate sign ups and referrals. New affliates are not receiving confirmation link email.

  3. Giulio Avatar
    Giulio

    Hello,
    I found the same problem. Have You solved?

    1. George Avatar
      George

      Hi Giulio,

      Does your site send emails in general?
      What i mean is do you receive an email when registering as a user, or when you make a test purchase( if you use an e-commerce solution )?

      Kind regards,
      George

  4. Sherrill Avatar
    Sherrill

    Email sent to you George. Thanks.

  5. George Avatar
    George

    I’ve registered and still haven’t received an email.

    I think its better if i had a look on your site. Please take a full backup of your site and then send your admin credentials to george at itthinx dot com.

    Cheers

  6. Sherrill Avatar
    Sherrill

    http://www.justprevail.com/affiliate-area-profile/

  7. George Avatar
    George

    Hi Sherrill,

    Please post your affiliate area page link for me to register as an affiliate.

    Cheers

  8. Sherrill Avatar
    Sherrill

    I have it now sending me notification of new affiliate sign up but not to the affiliate. I notice there is no checkbox for enabling that function either but there is for notifying admin and notifying affiliate of referral.

  9. Sherrill Avatar
    Sherrill

    Yes, I’ receiving all notifications except those associated with the plugin. And affiliates are not getting new user login details email either.

  10. George Avatar
    George

    Hi Sherrill,

    Please make sure that your website can send e-mails in general. For example, try registering a new user, not an affiliate, using an existing email address you have and see if the administrator gets the notification for the new user and the new user gets notified.

    Kind regards,
    George

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