Email notification doesn’t work and no shortcode for forgot password

Hello,
First, I just test for notification, there only one time notification in “pending” for referral, but when change to “accept”, its doesn’t work.

Second, What is theshortcode for “forgot password”


Comments

13 responses to “Email notification doesn’t work and no shortcode for forgot password”

  1. Andi Fajar Avatar
    Andi Fajar

    Hello Kento,
    I’ve been update the plugin, there is no shortcode guide in notification area. [affiliate_name] is not working in email registration. I use SB Welcome Email plugin and its not working anymore even registration notifications unchekced.

    1. Hi Andi, you must use the built-in notifications which is where the tokens are supposed to be used. The tokens will not work if you use another plugin to send the messages.

  2. Andi Fajar Avatar
    Andi Fajar

    Affiliate login redirection doesn’t work. Its only redirect to the /wp-login.php. I try to redirect with this code [affiliates_login_redirect redirect_url="https://www.domainname.com/lost-password/"] but it doesn’t work too. Please your support.

    1. The shortcode looks ok. Can you provide a link to the page where you are using this please?

      1. Andi Fajar Avatar
        Andi Fajar

        Please check it.. http://mirocell.com/affiliate-area/ I use woocommerce page to input lost password. I need affiliate have another page to input lost password or change password (not by woocommerce page). So the shortcode for lost passsword/change password page would be great for affiliate self.

        1. antonio Avatar
          antonio

          Hi,
          you could create another page e.g. with Better User Shortcodes plugin.
          thanks for the feedback.

  3. Andi Fajar Avatar
    Andi Fajar

    Hi kento,
    Thanks for the answer. My notification settings are:
    – Notify the site administrator: checked. Accepted is checked and Pending is checked.
    – Notify the affiliates : checked. Accepted is checked and Pending is checked.

    1. Hi Andi,

      Thanks for the details on the settings. Which integration are you using please? It may be possible that it’s one that doesn’t support notifications on status updates. Another possibility is that some of the notifications end up in the spam/junk folder when the email is received, have you also checked that?

  4. What settings are you using under Affiliates > Notifications please?

    Regarding the password, do you want to render the login form? You can use [affiliates_login_redirect] and on failed attempt the “Lost your password?” option is available.

    1. Andi Fajar Avatar
      Andi Fajar

      Email notification not sent when I change the status from pending to accept in wp-admin/admin.php?page=affiliates-admin-referrals. But I see it change now in plugin update, no “set” button again. Yeah its working only when I edit first the referral.

      1. antonio Avatar
        antonio

        “Set” button is removed in new version (2.7.0).
        Accurate editing the referral can change the status.
        cheers

    2. Andi Fajar Avatar
      Andi Fajar

      About the Affiliate notifications again, I hope I can setup Email Subject include with time or referral id or something else (shortcode) to make it different email subject. is there any shortcode to put a time, refferal id or referral data in Email Subject?

      1. Yes, see Notifications in the documentation please (also the Help tab in Affiliates > Notifications).

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