EDD : Referral created but i am not credited

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by

Samir

Hi

i use Affiliate Pro with EDD, last versions of the plugins. The problem is that Affiliate Pro create a Referral when the client arrive in the Paypal page, without paying ! In this case i receive me and the affiliate a notification saying that “A referral has been credited to you…”.

I would like that it takes in account only cases when the visitor pay, not just arrives on the paypal page.

I need to fix that quickly, my affiliate campaign is in progress…
Thanks

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Comments

4 responses to “EDD : Referral created but i am not credited”

  1. Samir Avatar
    Samir

    Hi,

    i selected this option but the problem persist. I need to resilve this problem quickly, affiliates are promoting !

    1. Samir Avatar
      Samir

      The plugin register a referral when the visitor go to the paypal page, even when he does not pay …

      1. antonio Avatar
        antonio

        Hi,
        the referral is created when the order is created. You can set “Default referral status” to pending on Affiliates->Options.
        And send notifications only when the referral is accepted.
        cheers

  2. antonio Avatar
    antonio

    Hi,
    you can control the notifications on Affiliates->Notifications.
    You must select only “Notify when a referral is: Accepted”.
    cheers

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