Duplicate Commissions on Failed Orders – Creating 2 referrals

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by

Phillip

Each time an order fails, it is creating a referral. When a customer tries again and is able to complete the transaction, all 2 (and sometimes 3) referrals are being accepted.

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3 responses to “Duplicate Commissions on Failed Orders – Creating 2 referrals”

  1. Phillip Avatar
    Phillip

    I removed the check box in settings to “allow duplicate referrals” and it seems to have fixed it. Thanks!

    1. antonio Avatar
      antonio

      Perfect !!

  2. antonio Avatar
    antonio

    Hi Phillip,
    The referrals are created when the order is created. This does not depend on whether the payment is made or not.
    You should have as many orders as referrals.
    Kind Regards,
    Antonio B.

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