Duplicate Commissions on Failed Orders

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by

Phillip

When a customer enters their wrong credit card information and authorize.net fails, the commission is still being generated. Then the user corrects their CC information and the payment goes through and the commission is generated again.

This is causing us lots of duplicated commissions. Please help correct this bug.

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One response to “Duplicate Commissions on Failed Orders”

  1. antonio Avatar
    antonio

    Hi Phillip,
    The referrals (commissions) are created when the orders are created, so I suppose that you have one referral for every order.
    From Affiliates->Woocommerce Integration you can select to synchronize your referrals according to the orders status, so if the order is not paid, your referral will not be accepted.
    Kind Regards,
    Antonio B.

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