Downloading a Large File

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by

Rodd Kennedy

I have not checked other browsers, but when i download a protected file (https://www.domain.com/?gfid=1), Firefox states that there is unknown time left.

It appears that the file size attribute is not provided to the browser, when coming from Groups.

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3 responses to “Downloading a Large File”

  1. Eugen Bleck Avatar
    Eugen Bleck

    Hi Rodd,

    Happy new year! I trust you are well and safe!

    Thank you so much for choosing and using Groups and Groups Import Export.

    Not sure I totally understand your request, however, please could you share a screen recording of the issue?

    I would advise you to test your internet connectivity and try downloading the file one more time. If the issue persists please let me know.

    I remain eager to help resolve this issue for you!
    Kind regards,
    Eugen.

    1. Rodd Kennedy Avatar
      Rodd Kennedy

      It only happens with Group Files. Other downloads where I hyperlink to the file work fine.

      Here is my shortcode: [groups_file_link file_id="1"]

      Screenshot: https://www.collect.org/img/main/GroupFiles.png

      Without Group Files (direct link), it will say “10 seconds remaining. 20MB of 115MB.”

      1. Eugen Bleck Avatar
        Eugen Bleck

        Hi Rodd,

        Thank you for the feedback! However, I have tried to replicate this scenario and all is good. Please could you email me login credentials to the site so I can take a closer look? Here’s my email: eugen [at] itthinx [dot] com.

        I remain eager to help resolve this issue for you.

        STAY SAFE and be awesome!
        Kind regards,
        Eugen.

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