Coupons not working

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by

Paulo Santos

Hey! I’m currently using Affiliates PRO and I wish to start to assign coupons to my affiliates, I followed the instructions on the documentation, but when I try to use an affiliate coupon in my store I can’t, only the coupons assigned to affiliates are having this problem, the error message is “invalid coupon” and “this coupon does not exist”.
Here’s my dev setup where this happened:
The coupon is a percentage coupon
I created an affiliate account for my admin role
I assigned the coupon to this affiliate account
Auto referral settings are all disabled

Is is perhaps because I left the “auto referral” settings disabled?

I also have another question, is it possible to reward the affiliate 5% of the totals if someone buys with their link and reward 3% of the totals if someone buys with their coupon?

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Comments

3 responses to “Coupons not working”

  1. George Avatar
    George

    That’s great Paulo I will mark the topic as Resolved, but in case you need further assistance for Affiliates plugin, you can create a new topic.

    Kind regards,
    George

  2. Paulo Santos Avatar
    Paulo Santos

    Hey George!

    I was able to make it work by checking again all my settings, it’s working perfectly now!

    Thanks, Paulo

  3. George Avatar
    George

    Hi Paulo,

    Hope you enjoy the plugin so far and your affiliate marketing is running smoothly.

    FYI, each affiliate coupon should also exist in WooCommerce, so you should visit WooCommerce > Coupons and create these coupons. These coupons should be valid, not expired and also written in lower-case both in WooCommerce and under each affiliate.

    In order to simplify the process, IMO you should also have a look at Affiliates Coupons premium addon, which allows you to create coupons in bulk, create more than one coupon per affiliate, assign them automatically to your affiliates and also automatically create and assign a coupon to each new affiliate upon registration.

    Regarding your second question, I’m afraid this is not possible, either the link or the coupon code is used, the commission will be the same.

    Kind regards,
    George

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