Coupons doesn’t automatically assigned to affiliates

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by

Jason Perez

Hi,

Environment: Affiliates Enterprise, Affiliates WooCommerce integration, Affiliates Coupons, Rates set.

Issue: When a new affiliate registers, the new coupon is automatically created but is NOT assigned to him, in consequence, when an e-commerce client buys something with the affiliate coupon, the commission is not assigned to them.

Best regards,

Jason

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Comments

3 responses to “Coupons doesn’t automatically assigned to affiliates”

  1. Eugen Bleck Avatar
    Eugen Bleck

    Hi Jason,

    Good morning. I trust you are well and safe!

    Please allow me to apologize for the delayed response to your inquiry! Please forgive me!

    Once the coupon is created, it should be assigned to the affiliate automatically. Please could share logins to the site so I can check the setup for you.

    I remain eager to help resolve this issue.

    STAY SAFE and I wish you a very fine and productive day ahead!
    Best,
    Eugen.

    1. Jason Perez Avatar
      Jason Perez

      Hi Eugen,

      Would you please send me your email account to share with you the credentials?

      Regards,

      Jason

      1. Eugen Bleck Avatar
        Eugen Bleck

        Hi Jason,

        I trust you are well! Thank you for the prompt response.

        My bad, here you go: eugen [at] itthinx [dot] com.

        Kind regards,
        Eugen.

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