Coupon Code Change

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by

Maike

I changed the coupon code of one of my Affiliates, but commission-earned is only showing for the original code. Nothing for the new new coupon code is showing up in her totals. How can I update this to reflect all referrals from the coupon?

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3 responses to “Coupon Code Change”

  1. Maike Avatar
    Maike

    Both the coupon name on Woocommerce – Coupons as well as under Manage Affiliates have been changed to the new one. Still no correct total for the affiliate. Please advise.

    1. antonio Avatar
      antonio

      Hi Maike,
      Remember that the coupons are case sensitives, please check this If the problem persists, please send me dashboard admin access to antonio[at]itthinx[dot]com indicating this topic, and the coupon and affiliate that I need to check.
      Kind Regards,
      Antonio B.

  2. antonio Avatar
    antonio

    Hi Maike,
    If you change the coupon name from Woocommerce->Coupons, you need to change the associated coupon name editing the affiliate from Affiliates->Manager Affiliates.
    Kind Regards,
    Antonio B.

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