Can’t See Affiliate Commission

—

by

Kelly

I’m using Pro with Woo Commerce and set referral the rate at 0.20 (20%)and can see the test sales in a graph, however there is no money amount (total or currency.) Can you please help?

Also, the affiliate page doesn’t have a member login on only sign up.

Posted in

Comments

7 responses to “Can’t See Affiliate Commission”

  1. kento Avatar
    kento

    Following up on this, I’ve opened a new issue with another example and further details on what happens https://github.com/woothemes/woocommerce/issues/6003

  2. Kelly Avatar
    Kelly

    Hi Antonio, I don’t understand. What does Mailchimp have to do with setting a 20% commission rate? I just want the affiliate rate set and to see what the affiliate earnings are (they aren’t showing up.) Also there is no login screen for affiliates to look at their account only to ‘register.’ I sent you the dashboard. Can you please help?

    1. antonio Avatar
      antonio

      Sorry, wrong comment 🙁
      We’re taking a look at your web, it seems a problem with your coupon.
      In Affiiates->Referrals if you select “Expand details” and “Expand Data” in filter, you can see information about order and total used to calculate the commission.
      In your case, when you use your coupon, the total is wrong.
      I comment something when we know the reason.
      cheers

    2. antonio Avatar
      antonio

      Hi,
      it seems a bug in Woocommerce when you select apply the coupon after taxes. We are open a issue to indicate it.
      While they don’t solve the bug, I recommend you apply the coupon before taxes.
      cheers

  3. Kelly Avatar
    Kelly

    Hi Antonio, I’ve sent two emails to you and support and haven’t heard anything back. It’s quite urgent as we’ve had this plugin for a week but can’t get it working. Can you please help? I’d really appreciate it.

    1. antonio Avatar
      antonio

      Hi,
      sorry for the delay (your emails had been filtered).
      I can not see any plugin to integrate Affiliates with Mailchimp.
      In Visits and Hits you only see the IP because emails are not stored in this case.
      When a new referral (commission) is created (from a purchase or an user registration) then the email and user data is stored.
      cheers

  4. antonio Avatar
    antonio

    Hi,
    please give us an url to have a look. If you want you can send us dashboard admin access to support at itthinx dot com (please indicate this topic in the email).
    cheers

Share