Can’t Install

Cannot instal product.

Error message: Unable to create directory uploads/2024/03. Is its parent directory writable by the server?

Kindly assist.

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One response to “Can’t Install”

  1. Hi Oladunni,

    Welcome to our support forum and many thanks for choosing Affiliates Pro.

    The error you get mentions that the permissions are not adequate for the wp-content folder and possibly the uploads folder. You should have a look at your hosting server and check if these folders have the correct permissions and ownership according to WordPress Permission Scheme.

    Apart from Affiliates Pro plugin, I’m expecting you to also get similar errors while trying to upload ie new Media files and similar through your Dashboard, but once you fix the permissions according to the guide mentioned in WP documentation, your problems should be gone. In case you are not familiar with the process described in this document, then it would be better if you contact your site administrator and/or your hosting support.

    Kind regards,
    George

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