cant activate site

after installing and activatet the affiliate pro plugin i got this messages

Affiliates WooCommerce Integration plugin requires an appropriate Affiliates plugin to be activated: Affiliates Pro or Affiliates Enterprise.

i cant find where to activate the plugin have my license code and found how to do here

Service Key

but i cant find the mentioned sections in my menu. what to do now?

best regards,

Nicolaj

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Comments

4 responses to “cant activate site”

  1. antonio Avatar

    Hi,
    You don’t have installed Affiliates Pro or Enterprise.
    Affiliates Woocommerce Integration needs this plugin to work.
    You need:
    Affiliates Pro or Enterprise
    – Affiliates Woocommerce Integration (installed)
    – Woocommerce (installed)
    cheers

  2. nICOLAJ Avatar

    Hi Antonio,
    I not sure i know what you mean but I did not rename any file after dowload.
    Could i send you log ind info for the site by PM so you can check my backend.
    Its says i need activate and there is no menu for affiliate so i totally blank at the moment.

    best regards,

    Nicolaj

    1. antonio Avatar

      Hi,
      you can send us dashboard admin access to support at itthinx dot com (please indicate this topic in the email).
      cheers

  3. antonio Avatar

    Hi,
    Service key is used to Affiliates Update plugin. To use Affiliates Pro you don’t need it.
    Please be sure your Affiliates Pro plugin folder name is not changed (it must be “affiliates-pro”)
    cheers

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