bug

—

by

Jonathan

I have been running a lot of tests on how the tiers work with affiliates enterprise and everything was working fine until i bought and activated affiliates users.

what i noticed was when an affiliate account is automatically created when the user account creates, instead of signed up the normal way, the referring affiliate does not get credited in their down line as the referring affiliate of that new affiliate. I also have affiliates permanent and the referring affiliate IS credited with the permanent customer.

please advise.

I’ve deactivated affiliates users and signed up the normal way with another test and the referring affiliate is cedited in the tier downline. please advise.

Posted in

Comments

9 responses to “bug”

  1. George Avatar
    George

    Hi Jonathan,

    Thanks for the share, but this notice has to do with another plugin, so i believe it’s better to have a look in your admin area.

    Kind regards,
    George

  2. Jonathan Avatar
    Jonathan

    Also this is showing up at the top of the front end of the page

    Notice: get_settings is deprecated since version 2.1! Use get_option() instead. in /home6/oakslist/public_html/wp-includes/functions.php on line 3391

  3. Jonathan Avatar
    Jonathan

    Ok so when i copied the define debug mode from your text above the apostrophe was different. so i changed it and debug mode works and now i am getting a debug error so i will paste it below.

    http://pastebin.com/EFeDEUnS

  4. George Avatar
    George

    Hi Jonathan,

    I think we should have a look on your site in case there is something wrong and/or a conflict.
    Please take a full backup of your site and then send your admin credentials to support at itthinx dot com with a link to this topic.

    Thanks,
    George

  5. Jonathan Avatar
    Jonathan

    Ok. i created it and turned debug off then back on again, tried creating a new user again with plugin activated and then checked the debug file and it was empty. do i need to write anything inside the debug file?

  6. George Avatar
    George

    You can create a debug.log file inside wp-content folder and try again.

  7. Jonathan Avatar
    Jonathan

    There is not debug.log in my wp-content folder. ??? does it take some time to generate?

  8. Jonathan Avatar
    Jonathan

    yes every plugin and every theme is up to date. I tried the debug mode added to my wp-config.php file and ran some more tests and that did not fix the problem. I would really like to my user/affiliate registration with this plugin, but its not working.

    please advise.

  9. George Avatar
    George

    Hi Jonathan,

    Please make sure that you are running the latest versions of all the plugins and also enable debugging, just in case there is an error preventing the system from recording a referral. You can enable debugging if you add the lines
    define( ‘WP_DEBUG’, true );
    define( ‘WP_DEBUG_LOG’, true );
    to your wp-config.php files, then post the contents of wp-content/debug.log to a pastebin and add a comment here with the pastebin link.

    Kind regards,
    George

Share