affiliates pro

hi,
I cannot see subscriber information when an affiliate refers someone to my form. Although I follow your instructions (http://docs.itthinx.com/document/affiliates-pro/setup/settings/integrations/ninja-forms/form-referrals-and-leads/)
Your results: http://docs.itthinx.com/wp-content/uploads/2017/10/Ninja-Forms-Contact-Us-referral-example.png
My result: https://drive.google.com/file/d/1sqnPxtBtOQNG1tzbfV0b7lP8lPjhfxlV/view?usp=sharing
Please support me.
Thank you.
Quy,
dinhquyonline@gmail.com

Posted in

Comments

3 responses to “affiliates pro”

  1. Hi Quy,

    I think it’s better to have a look at your setup. You may send me temp admin access and a link to the form page to this address: george at itthinx dot com.

    Kind regards,
    George

  2. Hi Quy,

    Thanks for using our plugin.

    What happens if you go to Affiliates > Referrals and in the Filters section choose to Expand details, Expand descriptions and Expand data?

    The screenshot from our documentation page appears when you use the above filters. The screen you mentioned from your installation appears if you choose to edit one of your Referrals from the overview.

    Kind regards,
    George

    1. Quy Nguyen Avatar
      Quy Nguyen

      hi, when I went to the result management section (Affiliates > Referral > Edit Referral), I didn’t see the information that noted through the form, such as name, email, messgae… The result I received are just Ninja Forms form #2, submission #14. althought I have done step by step, according to your intructions (http://docs.itthinx.com/document/affiliates-pro/setup/settings/integrations/ninja-forms/form-referrals-and-leads/), how can I get results like yours ? (http://docs.itthinx.com/wp-content/uploads/2017/10/Ninja-Forms-Contact-Us-referral-example.png)
      thank you

Share