Affiliates plugin is nolonger tracking leads on URLs

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by

SHON

Hello, I’ve setup the affiliates plugin to attempt to capture lead traffic on some gravity forms. It was initially working, however now the ability for the links to track the traffic has stopped working. I’m using the ?ap_id=xxxx code at the end of URLs to log leads from traffic that uses that link distributed by affiliates.

Has a recent version of wordpress or any other known plugin caused a conflict in the functionality of the plugin? I’m running WordPress 4.8.

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3 responses to “Affiliates plugin is nolonger tracking leads on URLs”

  1. SHON Avatar
    SHON

    I do not see any settngs under forms that refer to affiliates as shown on the link,
    When I look in the forms section.
    I do not see anything labelled as Affiliates > Traffics

    1. antonio Avatar
      antonio

      Hi Shon,
      Whats is your version installed ? Are you using Affiliates / Pro / Enterprise ?
      If you want, you can send me dashboard admin access to antonio[at]itthinx[dot]com indicating this topic, and I’ll have a look at your settings.
      Thanks,
      Antonio B.

  2. antonio Avatar
    antonio

    Hi Shon,
    please check if you have configured the Affiliates Gravity Forms Integration correctly.
    Also you can check if you are receiving visits from the Affiliates->Traffics section.
    Kind Regards,
    Antonio B.

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