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Affiliates Placing Orders with their link
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We are using WooCommerce and Affiliate Enterprise to sell our products using Affiliate Marketing.
Does the program allow for an Affiliate to purchase product using their own link and receive commission? We have a 2 Tier Commission program.
I am testing the orders and the “Totals” page is showing 0.00 for some of the orders placed by Affilaites.
Posted in Affiliates Enterprise
Comments
9 responses to “Affiliates Placing Orders with their link”
Hello Eugen,
We had a break through and it is now working as it should.
Thank you again for your support.
Hi Eric,
Happy new week! You are most welcome and thank you for the feedback!
Kind regards,
Eugen.
Thank you Eugen trust me I have spent more then 8 hours going through everything with your documentation and it just doesn’t work.
I am at the verge of asking for a refund. I have 50 Affiliates and growing daily. I need this resolved today!
I can give you or your tech department Admin access if you need?
Thank you
Eric
Hi Eric,
Thanks for the update, please do share access admin access to the site alongside the login URL and I would go through it carefully for you.
I remain eager to help resolve this issue.
Kind regards,
Eugen.
Hello and thank you for your quick response.
I tried what you suggested but the commissions still show as 0.00 USD
17 Gerrachel Eramis ms_gg25@yahoo.com Gerrachel86 0.00 USD
44 Laurie Parrett laurie@laurieparrett.com LaurieParrett 0.00 USD
18 Mildred Pacheco 77dred2017@gmail.com bbmmbm0115 0.00 USD
32 Myrna Navales myrnavales@yahoo.com myrnavales 0.00 USD
6 Philip James Araneta tsgphilipjamesaraneta@gmail.com praraneta 0.00 USD
Hi Eric,
Thank you for the update. For the commissions to show up for the affiliates they would have to refer sales. OR you would navigate to:
* Affiliates -> Referrals
* Select the referral which was attributed to the affiliate and the order in question so you can see how much the order was.
* Click on the pencil icon(edit button for the referral)
* Update the amount and save
STAY SAFE and I wish you a very fine and productive weekend ahead!
Kind regards,
Eugen.
Thank you Eugen,
I so appreciate your quick response!
The issue I am having is when I select totals to show the commissions for the orders placed in WooCommerce, there are affiliates NOT associated with orders listed with $0.00 and affiliates listed associated with orders with the correct commission and some with non correct information.
Any thoughts as to why the information is incorrect?
thank you
Eric
Hi Eric,
Happy new year!
I trust you are well and safe!
Thank you so much for choosing and using Affiliates Enterprise and its add-ons. It brings us great joy to know we have you as our valued client.
Yes, Affiliates can allow affiliates to receive commissions from their own links however, this has to be enabled, as it is not enabled by default.
To enable this option, please:
* Navigate to Affiliates -> Settings -> Referrals
* Please make sure Allow auto-referrals option is checked.
* Save changes
Once this is done you are good to go.
Once again, thank you for choosing and using Affiliates Enterprise.
STAY SAFE and I wish you a very fine and productive day ahead!
Kind regards,
Eugen.
Hello Eugen,
No commissions on sales are listed in “totals”. I have been trying to make this work for the last week. If you can’t resolve this problem for me then I will ask for a full refund.
thank you
Eric